Guest services and team communication
Hotel Operations Platform
We support your team and enable you to implement smooth communication processes – at the front desk and everywhere else. Stop Hustling. Start Doing!
hotel operations management made easy
We improve your daily working processes and combine digital guest services with your internal team communication on one platform: With our products, your guests have access to any information and all offers they could possibly ask for during their stay. Interactive communication between your guests and your team. The Hotelboard is used to manage your guests’ requests, organise your to-do list and improve overall communication.
This allows for efficient processes that will delight both your team and your guests.
Discover our modular hotel software products now!
Communication and organisation
Digital Guest Directory
as app and web version (PWA)
for TVs and monitors
printed and as e-paper
as app and web version (PWA)
Digital Info Points
for public areas
WE KNOW WHAT YOU NEED
Digital products that are suitable for your business
You have a number of employees working in various departments and need to answer numerous questions of your guests throughout the day. And of course you appreciate having personal contact with your guests too!
Digital tools can be used to provide answers to your guests’ questions around the clock, enable digital bookings of your services, allow for quick reactions on requests and guarantee smooth internal processes. That means you will increase your bookings as well as your revenue: Guests can cancel room cleaning, book massages, rent e-bikes and book tables in your restaurant. In addition, Hotelcore allows for smooth processes, improves team communication and enables maximum transparency where needed. Sounds amazing, doesn’t it?
Hotel chain / hotel group
Your guests are used to encounter the same standards in all your hotels. The same applies to services and process on site. In addition, you make information and offers available to your guests.
Our hotel software improves consistent communication with your guests, promotes your offers and allows for direct bookings of your services. No matter the location. Your guests know their way around and feel well looked after at all times. On top, it reduces your team’s workload, improves internal and cross-departmental communication and allows for easy and transparent team processes.
B&B / guesthouse / inn
You are known for offering personal contact and services to your guests. You want to meet your guests’ expectations and offer modern services in your accommodation.
The hotel software by Hotelcore supports you in offering digital yet personal services to your guests. The contents are customized to your needs and reflect your business image: from personal recommendations to your bread roll service through to current hygiene regulations, your guests will find useful information around the clock – even when you are not available. In addition, Hotelcore supports you with the organisation of your daily tasks and enables quick and smooth processes.
You want to make sure your guests feel comfortable. You are in close contact, but you also want to give them some privacy and independency during their holiday. And that’s what they like about your place.
Hotelcore supports you in offering digital yet personal services to your guests. Your information and offers are accessible at all times, enabling your guests to enjoy an independent holiday. The contents are geared to your needs and represent the personal character of your accommodation. You can communicate recommended excursions, bookable services, current hygiene regulations and tips on where to dine out. All of this is possible around the clock, even when you’re not on site in person. On top, you can answer your guests’ questions in a digital way and can be reached personally at all times. All daily tasks can be planned, organised and completed in an easy and transparent way – and you’ll stay on top of things all the time.
Campers are independent holidaymakers and tend to get their information by themselves. They enjoy this feeling of freedom, because that’s what camping is all about. That makes keeping in touch with them on your campsite a difficult task at times.
Our hotel software helps you make your offers and services accessible to your guests, no matter the location. It makes the most important information, site rules, maps, offers, recommendations and news available in real time. That way, you can reach your campers no matter where they are. Around the clock. In addition, Hotelcore improves internal team communciation, allows for easy organisation of your to-do lists and enables smooth working processes.
Your guests tend to be independent and only stay a couple of days. You want to impress them with your service and stand out against competition.
Smart devices have long become the constant companion of your guests. Especially short-term and business travellers manage their days with their mobile devices. Make use of this by making your offers, services and information available on their very own devices. Useful features, such as chatting, collecting data, booking tables and assigning tasks also improve internal processes and reduce your team’s workload.
THAT'S WHAT DEFINES US
Premium service for our customers
Personal contact is very important to us. That is why an individual contact person will support you from the very first moment on. We take care of your requests in person, answer your questions and provide you with tips on how to implement your hotel software into your everyday work. Free of charge, of course!
We have our heart in the right place and give it all for our customers. You’ll see for yourself throughout our shared journey. It’s not for nothing that a whopping 95% of our customers recommend us. Looking back on more than nine years of experience, 100 employees and 6,500 customers, we are pioneers when it comes to digital guest services and team communication.
years of experience
ALWAYS UP TO DATE
We focus on progress
From updates through to new features to comply with Covid-related regulations: We keep developing our Hotel Operation Platform in order to keep up with the times and requirements at all times.Without any additional costs on your side, of course!
On top, we have included several interfaces with our top partners. You can decide yourself if you wish to use these.
Here's what our customers think
Read more in our blog
Find interesting information about our Hotel Operations Platform as well as news about digitalisation in the hotel industry. Have a look right away!
Checklist: What your hotel TV needs to offer
Checklist for your hotel TV: What should it absolutely have, how do hoteliers benefit from it and what features impress guests? Read now!
25+ Cross-selling ideas for an unforgettable guest experience
The best cross-selling ideas for hosts: What can you offer and how do you use digital booking to make your services available?
GET TO KNOW US
We will be happy to provide further information!
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.