Who's behind Hotelcore

About us


Why we do what we do

Great ideas usually stem from a certain problem. In our case, well-thumbed room folders and a flood of flyers, which we came across on our journeys, were the problem. “There has to be a better way!” we thought to ourselves. So we kept developing this approach and made the digitisation and communication within the hotel industry our passion and profession.

2013 - 2016

Foundation and kick-off in the German-speaking world

Foundation of Gastfreund GmbH and launch of the Digital Guest Directory in Germany, Austria and Switzerland.

2017 - 2019

Expansion and new products

Hotelcore offers a broad range of products in Germany, Austria, Switzerland, Italy, Liechtenstein, Belgium, Luxemburg, the Netherlands and the United Kingdom.


International success

The Hotelcore team support customers in 15 countries in digitalising their guest journeys.


New product: Hotelboard

Our latest product perfectly complements the product range, making Hotelcore the all-in-one Hotel Operations Platform that supports hosts not only in front of, but also behind the reception desk.

our journey

From being a start-up to becoming a successful company

In big cities, start-ups are nothing out of the ordinary. The Allgäu, however, isn’t usually associated with them. We consider this tourism-heavy location our lucky strike since it has played a major part in our success: after all, there’s hardly any place closer to the market than the Allgäu. That way, we soon found out which digital tools are the best to meet the expectations of both hoteliers as well as guests.

Thanks to our investors and our quickly growing team, we went from being an Allgäu start-up to becoming an international company with a second office in Berlin within a short time. With eleven years of expertise and more than 7,000 customers in 30 countries, Hotelcore is considered a pioneer in the sector of digital guest services.

0 +
Happy customers

in 30 countries

0 m.

of our products per year


are given to our apps in the app stores on average

the minds behind Hotelcore

This is us

ready for a change?

Join our team!

Eleven years ago, we started as a small start-up. Today, we are a successful company with about 100 employees. And we’re proud of it! However, we’ve never abandoned the start-up mentality that brought us here:

Equal terms, short decision channels, proactive people and a friendly atmosphere are of great importance to us. So you want to be part of this unique team? We look forward to your application!


… have our hearts in the right places.
… work on equal terms.
… pursue our goals with passion.
… are proactive.
… respect each other.
… are one team!

  • flexible working hours
  • an awesome team
  • exciting training opportunities
  • great team events
  • company pension scheme
  • great coffee and fresh fruit

Here's what our team thinks

AlexandraHead of Customer Relationship Management
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"When it comes to my workplace, being in touch with other people is my number one priority. With no two customers being alike and each of them having individual demands, I face new challenges and exciting tasks every day. There’s not a single moment of boredom or monotonous work here. We personally support and help every single one of our customers. However, I also feel absolutely appreciated and important as an employee. I’m treated with respect, I can actively share my ideas and, above all, I never feel overlooked. The friendly and open-minded atmosphere is a special trait, both in my own team but also company-wide."
ThomasSoftware Engineer
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"At Hotelcore, I’ve felt perfectly comfortable from the very first moment on. A horizontal organisation, great colleagues, approachable bosses – what else could you ask for? I appreciate the many liberties I have in my workflow, since they show the trust and confidence placed in my projects, tasks and ideas. At work, I can always count on the know-how and experience of my peers and use it to improve my own skill set."
MarcelMedia Designer
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"I have been working at Hotelcore since 2016 and successfully completed my professional training as a media designer. During this time, I have learned all the important knowledge and skills for my profession. I really appreciate being able to bring my creativity and own ideas to Hotelcore. Every day I look forward to new challenges and to working with a great team."
MonjaSenior Editor
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"Playing a part in the creative process while developping your personal and professional skill set. Sounds good, feels even better, and is the long and short of my work at Hotelcore. It really makes me happy because I feel like making an actual contribution – to both my team and our customers. Our offices are packed with freethinkers, penmen and -women, pioneers, out-of-the-box thinkers and team players – a joint effort to reach a joint vision."
RaphaelSenior Translator
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"Team spirit, flat organisation and direct communication channels are more than just empty words at Hotelcore. This is a place where verbal acrobats, team players, trailblazers and visionaries join forces to offer our customers the best possible product, to shape the future of digitalisation and to sustainably improve the industry. For me, the good work-life balance and high flexibility also make Hotelcore one of the most attractive and modern employers in the region."
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