DIGITAL PATIENT SUPPORT

Your own Clinic App for your patients

FEWER QUESTIONS. MORE EFFICIENCY.

Inform. Communicate. Accompany.

Up-to-date information is extremely important in everyday life at a clinic. With your own Clinic App for your patients and rehabilitants, you can improve communication and care by providing important information, offers and recommendations quickly and easily. From preparation through the entire stay to discharge, you accompany your patients seamlessly and comprehensively. In doing so, you ensure that all important information is available at all times. You take pressure off your team, free up valuable time resources and offer your patients the familiar digital flexibility and freedom they appreciate before, during and after their stay. Our solutions can be flexibly configured and are suitable for any healthcare facility.

Hospitals

Clinics

Rehab clinics

Outpatient clinics

Clinic groups

Specialist departments

The centrepiece of your clinic.

Patient information
Everything important 24/7: Arrival departure information, contact persons, site maps, checklists, course day programme, visitor information and much more.
Health education
Provision of health lectures (e. g. chief physician's lecture), meal and course plans, house rules, podcasts, publications, etc.
Reservations
Patients can easily make reservations (lectures, excursions, etc.) or book courses with just a few taps.
Leisure tips
Provide patients and guests with inspiration about the region: sights, excursion tips, tours, weather and more.

Digital services
The utilisation of your services (room service, damage report, pick-up service, etc.) is possible in a quick and uncomplicated way via mobile devices.
Direct contact
Reach your patients and visitors via push notifications or chats and provide individual enquiry forms.
Events
Thanks to the event calendar, none of your events will be missed: daily and weekly programmes, courses, church services, etc.
Magazines journals
Your patients use a wide range of entertainment with daily newspapers, magazines and journals as e-papers on their own devices.

MAXIMUM FLEXIBILITY

One app.
Countless possibilities.

We offer your patients the opportunity to use your Clinic App exactly as they wish:
Our different access options ensure that all patients can easily get important information and services, regardless of their technical abilities or equipment.

Exceptional service.
With heart and mind.

Professional editing
Our experienced editors will advise you on the selection of your content for the Clinic App and implement it for you at the highest level. Of course, we also offer professional translations into the languages of your choice.

Reliable customer service:
Our Customer Care team supports you in making the best possible use of your Clinic App and is always there for you if you have any questions or requests. You also get access to our large TrainingCenter, with free webinars, an extensive Help Centre and numerous tips & tricks for your Hotelcore products.

Convince yourself.

GET STARTED NOW

Benefits of your Clinic App

Testimonials

What our customers say

"The “Digital Patient Guide” promotes the satisfaction of our rehabilitants, saves valuable time for clinic staff, simplifies work processes and reduces paper. However, not only well-informed and satisfied patients are important to us: It is also about moving with the times and offering a modern service. The “Digital Patient Guide” helps our patients to find their way around and feel comfortable with us right from the start. The link to the travel guides of nearby regions is particularly popular."

"With the app, we can inform our patients as quickly as possible about the latest news, such as events or important things to know during their stay at our clinic. All of this is environmentally friendly without using paper. We save time and money and our patients are always up to date."

"We want our young patients to be fully informed about their stay at the Waldburg-Zeil Kliniken and thus feel comfortable. For me, it is particularly important that the children and young people can use Hotelcore’s patient guide in advance. Families receive all the information they need at a glance and can use it to make their preparations. This also saves us time in administration – even during the treatment. Most questions are answered with just a few clicks."

"If only every new digitisation project were so simple and unproblematic! Together with Hotelcore, we have succeeded in getting our employees excited about a digital measure. Using the Hotelcore products is intuitive, and we customise all content quickly and easily when necessary. The support provided by Hotelcore in the run-up to the implementation was excellent and worked very well. And the patients are also delighted: We regularly analyse usage and the figures speak for themselves."

"What we like most about Hotelcore is that it has enabled us to significantly reduce the amount of paper our guests have to deal with on arrival. Sending push notifications, e. g. in the event of acute changes to the daily routine or treatment cancellations, is also much quicker and easier for all patients in the building than would be the case with a notice board."

DIGITAL PATIENT SUPPORT

Your own Clinic App for your patients

FEWER QUESTIONS. MORE EFFICIENCY.