Hotelcore

MORE FREEDOM IN EVERYDAY LIFE

Digital Resident Support
for senior residences and retirement homes

Portrait of adorable senior couple using smartphone together video chatting with family at home, copy space
THE DIGITAL INFORMATION SYSTEM FOR YOUR FACILITY

More independence for your residents.
Less work for your staff.

Digital media have become an integral part of our everyday lives – regardless of age. They make it possible to communicate and receive information at any time and from anywhere. These technologies offer us the opportunity to make everyday life easier and more self-determined.

Access to digital media is particularly important for older people. After all, those who learn how to use these technologies can discover numerous benefits for themselves and experience a new level of independence. The result? An increased sense of well-being for your residents and more time for your staff to focus on what’s important: the personal relationship with the residents.

Are you ready to take the next step? With our innovative solutions for digital resident support, you can revolutionise the lives of your residents and relieve your team at the same time.

#1

INDEPENDENCE AT YOUR FINGERTIPS

The app for your residents, relatives and guests

Our resident app is the key to a better quality of life in your facility. It offers your residents simple and intuitive access to all the information they need on a daily basis and at the same time opens up direct, digital communication channels to staff members. This allows your residents to access important content independently and stay in touch at all times.

Our app is also a real benefit for relatives: They get access to all relevant information and are always kept up to date. With our resident app, you create transparency, strengthen trust and support a general sense of community.

  • Information

    Important info available around the clock – for residents and relatives: Daily programme, menu, activities, contact persons, site map, etc.

  • Health education

    Provide information about health lectures, regimens, podcasts, publications, etc.

  • Reservations

    Residents can take advantage of courses, events, excursions, etc. easily and with just a few clicks.

  • Leisure tips

    Inform residents and guests about sights, excursion tips, tours, weather and more thanks to our large data pool.

  • Digital services

    Utilising your services (hairdresser appointments, appointments for assisted shopping, courses, etc.) is just one fingertip away.

  • Direct contact

    Reach your residents and relatives quickly via push notifications or chats.

  • Events

    Thanks to the calendar, appointments such as activities, courses, personal care, hairdresser, church services etc. are in the spotlight.

  • Magazines journals

    Provide a wide range of entertainment from daily newspapers, magazines and journals as e-papers – without any paper chaos.

BARRIER-FREE ACCESS

Maximum freedom thanks to flexible access to your resident app

Modern care is all about making everyday life as simple and independent as possible for residents. This is exactly where our resident app comes in: It is more than just a digital tool – it is the key to greater quality of life and independence. To ensure that everyone benefits from the advantages of our resident app, we offer various access options to suit individual needs.

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Native app

via app stores for iOS and Android devices

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Progressive web app

directly in the Internet browser

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Stationary hardware

such as touchscreen kiosks or tablets
in public areas

FOCUS ON INFORMATION AND OFFERS

#2

The Info Channel for your facility

Our Info Channel boasts a modern and appealing design that will immediately attract the attention of your residents. The user-friendly design makes it easy for your residents to quickly access up-to-date information, offers and videos (e. g. lectures, health education, menus, etc.).

Transform the screens in public areas or the room TV into a real highlight. Create an informative and entertaining experience with your Info Channel.

#3

PRINTED OR DIGITAL

Your Resident Newspaper:
The classic read made modern

With our Resident Newspaper, you can keep your senior residents up to date on a daily basis: Provide info about events, tips, menus, the weather or health promotion topics. At the same time, you can offer entertaining reading material with puzzles, weather forecasts, horoscopes and much more.

Thanks to the simple drag-and-drop system, you can create the newspaper in no time at all. Save them digitally and share them via your resident app or print them out in the traditional way – whatever your residents prefer.

GET A HEAD START

Your benefits with our solutions for Digital Resident Support

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Improved service

The digital service complements your personal support and is available around the clock.

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Relieved team

Less recurring questions from your residents, more time for your staff.

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Lower costs

The workload is reduced, processes are optimised and room cleaning is planned more efficiently.

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More sustainability

Flyers and other printouts are reduced – for more sustainability.

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More satisfaction

Your residents appreciate their new-found independence and are happier.

More enquiries

Your offers and services take centre stage and can be used 24/7 at the touch of a finger. This increases demand.

Testimonials

What our customers say

Villa Sibilla – Premium-ResidenzMax Orth
The Hotelcore Info Channel is an important link for us between residents and employees. At three different locations in Villa Sibilla, we provide digital information about the latest news, events, excursion tips and much more. In contrast to printed information letters, this is much quicker and reaches residents directly without delay. The Info Channel is also a relief for the team: The system is intuitive and easy to use. This allows us to familiarise new team members really quickly.
DRV SchwabenAndrea Steinbacher
"The “Digital Patient Guide” promotes the satisfaction of our rehabilitants, saves valuable time for clinic staff, simplifies work processes and reduces paper. However, not only well-informed and satisfied patients are important to us: It is also about moving with the times and offering a modern service. The “Digital Patient Guide” helps our patients to find their way around and feel comfortable with us right from the start. The link to the travel guides of nearby regions is particularly popular."
Paracelsus-Klinik ScheideggSwenja Gruhn
"With the app, we can inform our patients as quickly as possible about the latest news, such as events or important things to know during their stay at our clinic. All of this is environmentally friendly without using paper. We save time and money and our patients are always up to date."
Waldburg-Zeil KlinikenEllio Schneider
"We want our young patients to be fully informed about their stay at the Waldburg-Zeil Kliniken and thus feel comfortable. For me, it is particularly important that the children and young people can use Hotelcore’s patient guide in advance. Families receive all the information they need at a glance and can use it to make their preparations. This also saves us time in administration – even during the treatment. Most questions are answered with just a few clicks."
DRV Bund und DRV NordbayernDonat Sammer
"If only every new digitisation project were so simple and unproblematic! Together with Hotelcore, we have succeeded in getting our employees excited about a digital measure. Using the Hotelcore products is intuitive, and we customise all content quickly and easily when necessary. The support provided by Hotelcore in the run-up to the implementation was excellent and worked very well. And the patients are also delighted: We regularly analyse usage and the figures speak for themselves."
Kurzentrum SonnenscheinStefan Lobenz
"What we like most about Hotelcore is that it has enabled us to significantly reduce the amount of paper our guests have to deal with on arrival. Sending push notifications, e. g. in the event of acute changes to the daily routine or treatment cancellations, is also much quicker and easier for all patients in the building than would be the case with a notice board."

Hinterlassen Sie uns einfach Ihre Kontaktdaten. Gerne informieren wir Sie unverbindlich über die Digitale Bewohnerbegleitung.

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