YOUR OWN APP IN AN INSTANT
The app
for your accommodation
Your guests expect digital services. You want to meet these expectations and appreciate the benefits that come with digital tools: reduced workload, optimized workflows, improved guest service and increased sales. That’s why you’d like to have your very own hotel app; however, wouldn’t that be a time- and money-consuming project?
Dont worry. We offer all you need for your very own app. Lean back and benefit from our full service. Whether it’s an app for your hotel, holiday home, campsite, hotel group or hotel chain – we offer uncomplicated solutions that will convince both you and your guests!
Native app and web version
Your brand in the spotlight
Your hotel app includes all features of the Digital Guest Directory and a lot more: It will be listed on the Apple App Store and Google Play Store and will come with an individual app icon.
In addition, your guests can access the web version of your app via Internet browser, without any downloads being required.
We include your logo and corporate colours in all applications, guaranteeing a distinctive look!
INSPIRE YOUR GUESTS
Features of your own hotel app
Guest information
Inform your guests about offers, services, phone numbers, hygiene regulations, menus, daily programmes and more.
Digital travel guide
Comes with tips on sights, attractions, events, activities, weather and more, all available in the data pool.
Journey Mail
Thanks to the booking system, planning ahead, sending automated replies to guests and more is a walk in the park.
Feedback & reviews
Gather feedback directly from your guests or ask them to leave a review on the major platforms.
Enquiries & bookings
Thanks to interactive forms, guests book offers such as spa appointments, breakfast courses etc. – and you can manage bookings easily online.
Digital services
Request late check-out, order bread rolls, cancel room cleaning, fill out registration form and more.
Communication
Reach your guests via push notifications or through the integrated chat feature.
Magazines & journals
The broad selection of newspapers, magazines and journals, which is available online, guarantees entertainment for your guests.
PERSONAL. PLANNABLE. PROFESSIONAL.
Our carefree service offer for you
Content creation according to your wishes
- Trained editors will advise you on the selection of possible content and functions for your Digital Guest Directory and implement them competently for you. Customised, tailored to your accommodation and at the highest level of quality.
- In addition, we offer you and your guests digital travel guides with excursion destinations, sights and tours for your region.
- Do you have international guests? Professional translations round off our content package.
Our customers love our support
- After completing your Digital Guest Directory, you will receive a product training from our support team.
- The support team and HelpCenter are then available to answer your questions at any time.
- You get access to the online editing system so that you can easily customise your content yourself at any time and from anywhere.
Benefit now
Advantages of the Hotel App
Easy access
Your guests simply download the hotel app from the app stores or access the progressive web app via Internet browser.
Reduced workload
Frequently asked questions of your guests can be answered, services can be booked, workflows can be optimised – without extra effort for you and your team.
Increased sales
Your services and offers are put into the spotlight and can be booked around the clock. As a result, your bookings and sales will increase automatically.
More sustainability
The abundance of prints, flyers and brochures is a thing of the past. Green options like cancellation of the room cleaning result in more sustainability.
Increased guest satisfaction
Guests expect digital services in their holiday accommodations. Meet these expectations and convince your guests with your very own Hotel App.
Lower costs
Your Hotel App reduces the daily workload of your team, optimizes check-ins and allows you to plan bookings and room cleaning services in a more efficient way.
FAQs about the hotel app
01. Is it different from the Digital Guest Directory?
Yes and no! Regarding the functionalities, the two are the same and offer essential features and information to you and your guests. In addition, the Hotel App comes with an individual branding and an app store listing as well as a branded progressive web app. We adapt the design to your corporate colours, brand it with your logo and increase your brand’s visibility.
02 Is the hotel app available for hotel chains or other types of accommodation?
Of course! We make sure to design the app according to your needs: Be it for single accommodations – like a hotel, holiday apartments or campsites – or umbrella brands with several businesses that need individual contents in the app.
03. Which languages are supported?
The menu of the Digital Guest Directory is available in German, English, Italian, Dutch and French. On top, we can translate your contents into any language.
04. Can I chat with my guests personally?
Yes, you can! You can contact your guests via the integrated chat feature and answer their questions and requests at any time.
05. How do I update the contents of my app?
We create the Hotel App and all contents for you. Afterwards, you can manage your contents online. You will have access to our content management system and the associated online editor. This can be used to update your contents in real time, with just a few clicks.
06. Do I need certain hardware?
You don’t, but you can. Our Hotel App is based on the BYOD (bring your own device) principle. That way, your guests access and use it via their own devices. After all, that’s the most hygienic and convenient solution for your guests. You can reach them no matter where and don’t have to invest in hardware and maintenance.
However, we can also provide you with hardware to make your Digital Guest Directory available in public areas: Our offer includes a touchscreen kiosk and tablets with fitting stands. They can be set up near reception and work as a digital concierge, answering your guests’ questions in a fun-to-use way around the clock.
Further information can be found here.
Testimonials
Here's what our customers think
THE PERFECT COMPLEMENT
Digital info points
Would you like to highlight your hotel app in your accommodation? We’ve got you covered. Our digital info points display your Hotel App in public areas around the clock, encouraging your guests to use it actively.
Digital Guest Directory as hotel app
StrandResort Markgrafenheide
Digital guest services: permanent contact throughout the holiday journey, reduced workload yet more sales.
Digital Guest Directory | Hotel Newspaper
Romantik Hotel Bären
Digital services bring in €2,500 per month in the Hotel-Restaurant alone, paying themselves off within next to no time.
Digital Guest Directory | Hotel Newspaper | Info Channel
Hotel Jungbrunn – Der Gutzeitort
The combination of tools speeds up check-in, fascinates guests, optimizes occupancy rates and reduces the workload.
GET TO KNOW US
We'll be happy to provide you with further information!
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.
