Hotel App


The app for your accommodation

Your guests expect digital services. You want to meet these expectations and appreciate the benefits that come with digital tools: reduced workload, optimized workflows, improved guest service and increased sales. That’s why you’d like to have your very own Hotel App; however, wouldn’t that be a time- and money-consuming project?

Dont worry. We offer all you need for your very own app. Lean back and benefit from our full service. Whether it’s an app for your hotel, holiday home, campsite, hotel group or hotel chain – we offer uncomplicated solutions that will convince both you and your guests!

Native app and web version

Your brand in the spotlight

Your Hotel App includes all features of the Digital Guest Directory and a lot more: It will be listed on the Apple App Store and Google Play Store and will come with an individual app icon. In addition, your guests can access the web version of your app via Internet browser, without any downloads being required.

We include your logo and corporate colours in all applications, guaranteeing a distinctive look!


Features of your own hotel app

Guest information

Inform your guests about offers, services, phone numbers, hygiene regulations, menus, daily programmes and more.

Digital travel guide

Comes with tips on sights, attractions, events, activities, weather and more, all available in the data pool.

Journey Mail

Send your guests automated e-mails even prior to arrival with a link to the guest directory. This way, you increase bookings and keep in touch.

Feedback & reviews

Gather feedback directly from your guests or ask them to leave a review on the major platforms.

Enquiries & bookings

Thanks to interactive forms, guests book offers such as spa appointments, breakfast courses etc. – and you can manage bookings easily online.

Digital services

Request late check-out, order bread rolls, cancel room cleaning, fill out registration form and more.

Chat & push notifications

Reach your guests via push notifications or through the integrated chat feature.

Magazines & journals

The broad selection of newspapers, magazines and journals, which is available online, guarantees entertainment for your guests.


Our carefree service offer for you

Content creation according to your wishes

Our customers love our support

Benefit now

Advantages of the Hotel App

Easy access

Your guests simply download the Hotel App from the app stores (iOS and Android) or access the progressive web app via Internet browser.

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Reduced workload

Frequently asked questions of your guests can be answered, services can be booked, workflows can be optimised – without extra effort.

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Increased sales

Your services and offers are put into the spotlight and can be booked around the clock. As a result, your bookings and sales will increase automatically.

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More sustainability

The abundance of prints, flyers and brochures is a thing of the past. Green options like cancellation of the room cleaning result in more sustainability.

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Increased guest satisfaction

Guests expect digital services in their holiday accommodations. Meet these expectations and convince your guests with your very own Hotel App.

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Lower costs

Your Hotel App reduces the daily workload of your team, optimizes check-ins and allows you to plan bookings and room cleaning services in a more efficient way.

FAQs about the hotel app

Yes and no! Regarding the functionalities, the two are the same and offer essential features and information to you and your guests. In addition, the Hotel App comes with an individual branding and an app store listing as well as a branded progressive web app. We adapt the design to your corporate colours, brand it with your logo and increase your brand’s visibility.

Of course! We make sure to design the app according to your needs: Be it for single accommodations – like a hotel, holiday apartments or campsites – or umbrella brands with several businesses that need individual contents in the app.

The menu of the Digital Guest Directory is available in German, English, Italian, Dutch and French. On top, we can translate your contents into any language.

Yes, you can! You can contact your guests via the integrated chat feature and answer their questions and requests at any time.

We create the Hotel App and all contents for you. Afterwards, you can manage your contents online. You will have access to our content management system and the associated online editor. This can be used to update your contents in real time, with just a few clicks.

You don’t, but you can. Our Hotel App is based on the BYOD (bring your own device) principle. That way, your guests access and use it via their own devices. After all, that’s the most hygienic and convenient solution for your guests. You can reach them no matter where and don’t have to invest in hardware and maintenance.

However, we can also provide you with hardware to make your Digital Guest Directory available in public areas: Our offer includes a touchscreen kiosk and tablets with fitting stands. They can be set up near reception and work as a digital concierge, answering your guests’ questions in a fun-to-use way around the clock.

Further information can be found here.


Here's what our customers think

3* Familotel FamilienKlub Krug Florian Diezinger
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"We don't have a traditional room folder any more since virtually every guest travels with their smartphones, is online all the time and prefers digital information. You have to keep up with the times – no matter the size of your business! Because digitisation is everyone's concern and won't spare the hotel industry."
3* Gasthof Kammbräu Sigrid Kamm
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"We didn't think that it was so uncomplicated to have your own app created! The team of Hotelcore provided us with an app that met our expectations perfectly – in a professional and quick way. Our guests love this digital service, and we earn much praise with it. What I like in particular is that I have a contact person I can get into touch with whenever a question arises."
Campingpark BeaufortAlina Schiefer
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"Since we offer our guests our own app, some daily work for our reception team has been eliminated. Most of our guests use their smartphones anyway and store all the important information they need for their holiday there. This way, our guests can read all information, recommendations and tips for their holiday already before their arrival and thus start their holiday in a relaxed way. We are very happy about the uncomplicated handling of the app and above all it is another important step towards digitalization."
TannenhofSindy Steiner-Tiefenthäler
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"We decided to use our own app because it is very simple. The setup worked very well and also the daily handling and work for our employees is made easier. Our guests like the digital guest directory and often use the travel guide. All information in one source, that's great! What's the best: Hotelcore has a great and very friendly support. They always accomplish our concerns quickly."

Digital info points

Would you like to highlight your hotel app in your accommodation? We’ve got you covered. Our digital info points display your Hotel App in public areas around the clock, encouraging your guests to use it actively.


Success stories of our customers

Digital Guest Directory as hotel app

StrandResort Markgrafenheide

Digital guest services: permanent contact throughout the holiday journey, reduced workload yet more sales.

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Romantik Hotel Bären nutzt digitale Gästemappe von Gastfreund
Digital Guest Directory | Hotel Newspaper

Romantik Hotel Bären

Digital services bring in €2,500 per month in the Hotel-Restaurant alone, paying themselves off within next to no time.

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Hotel Jungbrunn nutzt Tools zur digitalen Gästebetreuung von Gastfreund
Digital Guest Directory | Hotel Newspaper | Info Channel

Hotel Jungbrunn – Der Gutzeitort

The combination of tools speeds up check-in, fascinates guests, optimizes occupancy rates and reduces the workload.

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We'll be happy to provide you with further information!

Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.

Hinterlassen Sie uns einfach Ihre Kontaktdaten. Gerne informieren wir Sie unverbindlich über die Hotel-App.

Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.

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Hinterlassen Sie uns einfach Ihre Kontaktdaten. Gerne informieren wir Sie unverbindlich über Ihre Möglichkeiten mit Gastfreund.

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