Hotel App.
For those who want more: Ensure maximum visibility and brand recognition with your own app – fully aligned with your look & feel.
Your own app for your hotel.
Your hotel app combines all the functions of the Digital Guest Directory – and takes it even further:
You’ll get your own branded app, complete with a custom app icon, listed in the Apple App Store and Google Play Store.
Your brand always takes center stage: Logo, colors, and design are fully tailored to your corporate identity. This creates a consistent brand experience – digital, personal, and professional.
Guest information
Inform your guests about offers, services, phone numbers, hygiene regulations, menus, daily programmes and more.
Digital travel guide
Comes with tips on sights, attractions, events, activities, weather and more, all available in the data pool.
Journey Mail
Thanks to the booking system, planning ahead, sending automated replies to guests and more is a walk in the park.
Feedback & reviews
Gather feedback directly from your guests or ask them to leave a review on the major platforms.
Enquiries & booking
Thanks to interactive forms, guests book offers such as spa appointments, breakfast courses etc. – and you can manage bookings easily online.
Digital services
Request late check-out, order bread rolls, cancel room cleaning, fill out registration form and more.
Communication
Reach your guests via push notifications or through the integrated chat feature.
Magazines journals
The broad selection of newspapers, magazines and journals, which is available online, guarantees entertainment for your guests.
FAQs about the hotel app.
01. Is it different from the Digital Guest Directory?
Yes and no! Regarding the functionalities, the two are the same and offer essential features and information to you and your guests. In addition, the hotel app comes with an individual branding and an app store listing as well as a branded progressive web app. We adapt the design to your corporate colours, brand it with your logo and increase your brand’s visibility.
02 Is the hotel app available for hotel chains or other types of accommodation?
Of course! We make sure to design the app according to your needs: Be it for single accommodations – like a hotel, holiday apartments or campsites – or umbrella brands with several businesses that need individual contents in the app.
03. Which languages are supported?
The menu of the Digital Guest Directory is available in German, English, Italian, Dutch and French. On top, we can translate your contents into any language.
04. Can I chat with my guests personally?
Yes, you can! You can contact your guests via the integrated chat feature and answer their questions and requests at any time.
05. How do I update the contents of my app?
We create the hotel app and all contents for you. Afterwards, you can manage your contents online. You will have access to our content management system and the associated online editor. This allows you to update your content with just a few clicks and in real time.
06. Do I need certain hardware?
Everything’s possible, nothing’s mandatory! Our hotel app is based on the BYOD (bring your own device) principle. After all, this is themost practical and hygienic solution for your guests. You can access it from any location and save on hardware investments and maintenance.
However, we can also provide you with hardware to make your Digital Guest Directory available in public areas: Our offer includes a touchscreen kiosk and tablets with fitting stands. They can be set up near reception and work as a digital concierge, answering your guests’ questions in a fun-to-use way around the clock.
More info can be found here.
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