Showcase your custom content and offers: The Info Channel captures attention in a visually appealing way, highlights the most important information, and gives your guests the feeling of being well looked after and fully informed.
The innovative Digital Signage Info Channel brings your information and offers exactly to where your guests are: at strategically important locations such as the lobby, reception, restaurant or spa. Visually appealing, entertaining and informative, it presents highlights, services and recommendations at just the right moment. Your guests will feel well informed and well looked after at all times – a boost for your guest satisfaction and your turnover!
The Guest Journey offers numerous points of contact with the guests. The on-site phase is particularly crucial, as it contributes significantly to the satisfaction of your guests and to increasing your turnover. With the Digital Signage Info Channel, you can put your information and offers – such as daily recommendations, the menu of the day, available wellness appointments, service offers and excursion tips – directly in the focus of your guests. These guests feel fully informed and well cared for. Frequently asked questions to your team are reduced, and your on-site offers are booked more often.
Thanks to the integration of the Info Channel with the Digital Guest Directory via QR code, you provide your guests with a seamless information system that leaves no questions unanswered – and delivers the digital convenience they are already used to in their daily lives.
Arrival and departure information, opening hours, recommendations, menus, services and more are quickly and easily visible at a glance
In-house services such as spa treatments, e-bike rental, room service, green options, table reservations and more are presented in an appealing way
Weather, leisure activities, sights, recommendations for tours and events guarantee an eventful and comfortable stay
Arrival and departure information, opening hours, recommendations, menus, services and more are quickly and easily visible at a glance
Image videos and other exciting content provide entertainment and bridge waiting times
QR codes link directly to the Digital Guest Directory, offering more in-depth information and the ability to book offers instantly
Simply scan the QR code with your smartphone ...
... and discover even more in the Digital Guest Directory.
Combine the Info Channel with the Digital Guest Directory and benefit from the power of connected products: QR codes shown on your Info Channel link directly to the relevant information and offers in your Digital Guest Directory.
Our bundle deal for you: When you buy the Digital Guest Directory, you receive a 25% discount on the Info Channel!
We offer you two simple ways to get your Info Channel up and running on the spot. All you need is an Internet connection and an HDMI connection on your monitor. We supply you with a fully configured mini PC, which you then simply connect via HDMI cable. Alternatively, you can also use the Info Channel without accessories directly via the Smart TV app on Samsung Hotel TV sets.
Stefan Welschen
Since 2020, we’ve been a Swisscom partner – delivering a unique digital infotainment solution for hotels, care homes and institutions across Switzerland. Our partnership brings together the expertise of two strong players: Gastfreund (our brand in DACH region) – a specialist in digital guest services – and Swisscom, Switzerland’s largest telecommunications provider.
The result: “Swisscom blue TV business”. An all-in-one solution that seamlessly combines digital guest information with state-of-the-art TV technology – exclusively available to customers in Switzerland. blue TV business can easily be expanded with LAN/Wi-Fi, telephony, and IT & Security solutions from Swisscom. This gives you perfectly coordinated ICT components.
At a time when digital entertainment is a matter of course for guests, you can set new standards with a professional digital signage solution like the Info Channel. Increase the satisfaction of your guests, relieve your team and maximise your turnover – just like our 7,000 customers worldwide. How that works? Find it out!
More efficient workflows and better guest service: the digital guest journey in the hotel with digital guest directory, Hotelboard and info channel.
The Recipe for Success: How Hotelcore’s Hotelboard, Digital Guest Directory, and Info Channel are revolutionising everyday hotel operations.
The digital guest directory and info channel boost upselling, reduce costs sustainably, and ease the workload for the entire team.
The Digital Signage Info Channel provides your guests with orientation and maximum convenience.
It is the central information system in your hotel and provides all the important information and offers exactly where your guests are. Whether the current weather, event tips, excursion destinations, culinary recommendations or hiking tours – the Info Channel presents everything there is to know: always up-to-date, attractively designed and easily accessible for all guests. This improves guest satisfaction in the long term.
Relief for your team – a clear advantage:
Frequently asked questions are answered directly on the screen. This relieves the reception desk and saves valuable time that can be invested in personalised guest care.
At the same time, your offers can be placed in a targeted manner and additional sales can be promoted – which improves your turnover.
By providing your offers digitally, you can significantly reduce your reliance on printed materials and lower your printing cost.
All content is managed centrally via Hotelcore’s own CMS – easily, quickly and flexibly with the online editor directly in your browser. No prior technical knowledge is required.
Enhance the image of your property with a modern and forward-looking guest service.
This shows your guests that your service is up to date and in line with today’s expectations.
The Info Channel can also be ideally combined with other hospitality solutions such as the Digital Guest Directory – for an all-round seamless digital guest experience.
With Hotelcore, you always get the full package! We will gladly take on the creation of your content – customised and at the highest level. Our experts create customised content for your Info Channel that fits your accommodation and your guests perfectly – with your personal signature and tailored to the look and feel of your establishment.
Yes, the Info Channel by Hotelcore is available in several languages. Our team not only creates professional content for you, but also ensures that it is available in these languages. Thanks to the user-friendly interface of Hotelcore’s editorial system, you can manage content centrally and maintain it in different languages. This allows you to inform your international guests in an efficient and targeted manner.
Yes, the Info Channel can be customised in your company’s corporate design: Your own colours, logos and images ensure a uniform appearance and strengthen the recognition of your brand.
Manage your Info Channel content centrally and with ease – using Hotelcore’s own CMS. The user-friendly online editor enables simple, intuitive real-time editing – no technical expertise required.
There are two quick and easy ways to get the Info Channel up and running.
1. Via mini PC:
All you need for the Info Channel is a monitor with an HDMI connection and Internet access. We will send you a fully configured mini PC, which you then connect to your monitor using an HDMI cable.
2. Via Smart TV app:
You do not need any additional hardware for this. You can download the app directly to your Samsung Hotel TV (series: HCU7030, HCU7000 (UHD), HCF8000 (FHD), HBU8000, HQ60B) and start using it.
If you want to use the Info Channel via mini PC, all you need is a monitor with an HDMI connection and a stable Internet connection. This allows you to make flexible decisions and also use existing devices.
Are you planning to purchase new hotel TVs and would like to operate the Info Channel directly on them? Then we recommend Samsung hotel TVs from the following series: HCU7030, HCU7000 (UHD), HCF8000 (FHD), HBU8000 and HQ60B.
These models support the Smart TV app “Infokanal”, which can be installed directly on the device and started immediately.
Yes, there is a specially developed hotel TV solution for your rooms that seamlessly integrates the Info Channel by Hotelcore. This solution enables your guests to call up all important information and offers directly via the TV – from the comfort of their hotel room.
We will gladly advise you personally on your existing infrastructure and show you how you can optimise the TV solution in your hotel. Together we will find the best solution for your individual requirements.
Yes, the Info Channel by Hotelcore is regularly updated with new features and improvements to ensure that you always benefit from the latest developments. These updates are automatic, so you don’t have to worry about manual adjustments. These updates are applied automatically – so you don’t have to worry about manual adjustments.
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Hinterlassen Sie uns einfach Ihre Kontaktdaten. Gerne informieren wir Sie unverbindlich über den Infokanal.
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.
Simply leave your contact details. We’ll be happy to provide you with non-binding information about the Info Channel.
Simply leave your contact details. We would be happy to provide you with non-binding information about the Digital Resident Support.
Simply leave your contact details. We would be happy to provide you with non-binding information about the Patient Portal.
Simply leave your contact details. We would be happy to provide you with non-binding information about the Info Channel for clinics and hospitals.
Simply leave your contact details. Simply leave your contact details. We will be happy to provide you with further information about the Hotelboard.
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.
Simply leave your contact details. We’ll be happy to provide you with non-binding information about the Digital Guest Directory.
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.